Our server is secured using SSL encryption to protect your personal information. We do not sell or share email addresses or other personal information with any third party for any reason.
Further, we restrict access to your personal information to only those employees who need to know that information to provide services to you. Employees cannot use your information for any other purpose.
We use data collection devices such as "cookies" on certain pages of the website to help save items in your shopping cart. "Cookies" are small files placed on your hard drive that assist us in providing our services. Our shopping cart is only available through the use of a "cookie". Cookies are "session cookies", which means that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use the shopping cart on our website.
All Henhouse Coffee products are shipped within 1 business day of your order. If you order an item that is out of stock, we will notify you of the delay. Henhouse Coffee ships orders only within the continental United States.
All orders are shipped via UPS requiring a physical address for delivery. UPS cannot deliver to a P.O. Box. For more information about UPS transit times to your destination, please visit www.ups.com.
Henhouse Coffee is committed to our customer's satisfaction and we make every effort to exceed your expectations. If you receive an incorrect item or receive a damaged item on arrival, please contact customer service immediately and we will arrange for return shipping at no cost to you and expedite a replacement order within one business day. For all other order inquiries, please contact customer service so we can quickly make things right.